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Your Water Use Survey – help us to help you

The Directors are aware of concerns about varying cost of leaseholder / resident water bills

A survey has been setup to establish the average amount of annual water used and the cost. The survey requires details about your apartment and your costs for a whole 12 months of water that you have already paid.


Complete the survey here:

About your water

All water bills are sent direct to you by the Managing Agents and not the Water Company
Water meters are read on the first of each month by the caretaker and submitted to Remus.

Remus manage the billing of water usage in accordance with Southern Water rates. A set amount is charged to each apartment and your usage is balanced with each water bill you receive from the Managing Agent. Southern water does not bill individual flats. Owners/tenants are not required to set up accounts with Southern Water.
Contact the Caretaker for water meter location if you want to check your meter yourself.
Each apartment has a stopcock and you are responsible for any internal water leaks water ingress to other flats and the repairs.

Estate Water
Water used around the estate is charged through the service charge with an allocation to each building service charge and the balance charged to the estate.

Check out the fault & tips section for local recommended contractors.

Tips on saving water:



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